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Welcome to our 10th E-Newsletter
Dear Subscriber,
Time to start saving money!
If you are one of our valued website maintenance clients, we understand that telling us exactly what you want for changes can sometimes be tough. And it can be tricky for us to figure out exactly what you mean!
So this month we are giving you a few guidelines on making changes to your website...just to help you same some money...and that's a good thing!
Thanks for your time!
Jim & Heidi
Website Maintenance Done Right (from the start)!
by Del Maxwell
Sonora takes every step possible to ensure that your website updates go smoothly. If your requests seem to be taking a long time to accomplish, it may be that we are trying to figure out exactly what you want us to do!
Refer to the URL, not what you call the page.
If you want a specific page to be modified, let us know what URL you want us to change (ie. www.yoursite.com/page.html). If you simply tell us to modify your Purple Widgets page, we have to click through your entire site and find the page we think you are referring to and then compare the edits you requested to the current contents of the Purple Widgets page and determine if it's indeed the correct page. If the page is particularly long, we may not be able to tell for sure without contacting you for clarification.
Name attachments something similar to the page name.
If you are sending a Word .doc and a .jpg photo for your About Us page, name the document something like About.doc and name the photo something like About.jpg. If you want to place a copy of the photo within the Word .doc to show us where it should be placed in relation to your text, that's fine. But please send the full size .jpg also so we can resize it in our graphics software. It can be difficult to remove images from Word.
If there's no time to do it right the first time, how will there be time to do it twice?
Taking the extra minute to properly describe your intended edits will not only save time and therefore money, it will ensure accuracy. If we are unable to properly interpret your request and our best shot turns out to be wrong, we will have to reopen the project and add more time to your maintenance bill.
Don't wait until the last minute.
The more time we have to complete your requests, the more likely we are to get it right the first time. If it took you 3 weeks to put together the list of changes you want made and you send us the list on Friday looking for a Monday turnaround, it stands to reason that we will be unable to process your request within our normal maintenance protocol.
Expedite it!
Don't have time to wait for your changes? We understand, and we're very happy to serve you. Last minute, emergency maintenance services are available for an additional charge.
Recent Projects
Martin Marietta Magnesia Specialties
Web design and development
Author Jane Ward
Web design and development
New Rise Investments
Web re-design and development
DID YOU KNOW??
The name started as a joke boasting about the amount of information the search-engine would be able to search. It was originally named 'Googol', a word for the number represented by 1 followed by 100 zeros.After founders - Stanford graduate students Sergey Brin and Larry Page presented their project to an angel investor, they received a cheque made out to 'Google'
Did you know that?
TESTIMONIALS...(from some of our recent projects)
"What a remarkable difference between our old website, and the site that was recently designed by Sonora. I understand that it was a tremendous amount of work to get the new website completed, but it was well worth the wait! Our website is the face of Martin Marietta Magnesia Specialties to the outside world, and we should all be proud of how we are now presenting ourselves. Thanks again, and please extend my thanks to the Sonora team."
Douglas Bopst
General Sales Manager
"I just wanted to thank you again for helping me out this weekend. Briana is doing a great job! We are almost done, just some minor changes, but her work is beautiful!"
Gary
Sonora Wins All Star Award!
A "2009 Constant Contact All Star" is a customer or business partner who Constant Contact has given special recognition for their email marketing and/or Online Survey success and continued commitment to following best practices. Their accounts qualified for this special status by meeting all of the following standards of excellence during the entire year of 2009:
- Had used Constant Contact for a minimum of 1 year starting on or before 12/31/08
- Averaged a bounce rate less than or equal to 15%
- Averaged an open rate of 20% or higher
- Sent Constant Contact emails regularly (in all 4 quarters in 2009)
- Averaged a click through rate of 2% or higher
- Received no compliance related complaints or inquiries
